Privacy Policy

With effect from 1st January, 2024

Welcome to Chikitsa (the “Platform”). This Platform and its suite of products are operated by Vigorus Healthtech Private Limited, having its registered office at Creware Coworks, Business Park, Near Khatu Shyam ji temple, Isckon Road, New Sanganer Rd, Jaipur, Rajasthan 302020 (hereinafter referred to as the “Company” or “us” or “we”, which expression shall mean and include its officers, successors and permitted assigns).

The Company has developed a secure data management system for healthcare institutions/professionals. The purpose of this system is to store complete medical records of the patients provided by the healthcare institutions/professionals, within our platform through the IoT devices provided by the Company.

General Terms:

1. The Company shall not be held liable for disclosure of any information if such disclosure is in accordance with this Privacy Policy, the Terms of Use, and/or applicable law.
2. By accessing or using the Platform, or by otherwise giving us your information, you confirm that you have the capacity to enter into a legally binding contract under the laws of India, and have read, understood, and agreed to the practices and policies outlined in this Privacy Policy.
3. You hereby consent to our collection, use, sharing, and disclosure of your information as described in this Privacy Policy. We reserve the right to change, modify, add, or delete portions of the terms of this Privacy Policy at our sole discretion.

1. Information Collection

You (i.e. the User) are the sole owner of your (i.e. User’s) information. The Company just collects your information through the Platform for providing the products and services you have signed up for. We will not sell, share, transfer, or rent any personal information to others in ways different from what is disclosed in this privacy policy and the Terms of Use.

The Company collects information from you on the Register/Log-in page of the Platform. On the signup page, you are required to give your personally identifiable contact information (such as name, mobile number, email ID, etc.).

2. Children’s And Minor’s Privacy

The Company strongly encourages parents and guardians to supervise the online activities of their minor children. Although the Platform is not intended for use by minors, the Company respects the privacy of minors who may inadvertently use the Platform.

3. Data Retention

Subject to the other terms contained in this Privacy Policy and the Terms of Use, your information will be retained with the Company until you specifically request the Company to destroy such information by way of a written request.

4. Opt-Out Procedures

Upon initial communication from the Company, you may opt out of receiving further communications from the Company. To be completely removed from the Company subscription list, you may contact us at support@vigorushealthtech.com.

5. Use of the Information Collected

The primary goal of the Company in collecting the information is to provide you the Services as defined in the Terms of Use. We use the details to identify you, improve our products, resolve bugs, and run statistical analytics.

Subject to the provisions of this Privacy Policy and the Terms of Use, the Company pledges that it will not sell or rent your personal details to anyone except where required by law.

Grievance Officer

If you have any grievance with respect to the Platform or the Services, you can contact our Grievance Officer at: support@vigorushealtech.com

Contact person in data protection matters

If you have any questions regarding the processing of your personal data, please contact our Data Protection Officer Chirag Goyal at: chirag@vigorus.ai